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FAQs - Service Charges : A. Why do I pay a service charge?
The service charge covers all the costs of running your development's communal areas, such as cleaning and gardening. Your lease/transfer document specifies these costs and how they're apportioned between individual properties. The service charge is paid into a bank account for your development. Con...
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FAQs - Service Charges : B. How is the service charge calculated?
Our Estates Manager prepares a budget for the forthcoming financial year which is based on actual expenditure for the previous financial period. This will include items such as lift maintenance and gardening. A provision for future major expenditure such as redecoration is also made....
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FAQs - Service Charges : C. How often must I pay the service charge?
This is specified in your lease/transfer document and will usually be quarterly or half-yearly. Invoices are issued in advance of the payment due date....
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FAQs - Service Charges : D. What if I can’t afford the service charge?
You will be in breach of your lease/ transfer. Service charge payments are due in accordance with their terms. For the sake of convenience, you can pay your charges using your credit or debit card....
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FAQs - Service Charges : E. Why is my service charge is higher than my neighbour’s?
If your service charge is higher than a neighbour's, it may be because your property is larger. Charges are usually apportioned according to property size....
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FAQs - Service Charges : F. Will I know how service charges are being spent?
Accounts will be prepared showing annual expenditure at your development. Property owners can also inspect the invoices that make up the accounts....
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